Terms & Conditions

Standard Conditions of Contract

Interpretation: As used herein the words
- “Operator” means Afrimork Tours Botswana. And/or any other tour or safari operator carries or person appointed by Afrimork Tours Botswana to perform services in connection with the safari.
- “Safari” means the package tour safari, accommodation or conference advertised or conducted by the operator.
- “Guests” means The Guest of the operator and in the case of a Group, each member of the Group.
- “Group” means Two or more person who have been booked together for a safari as a group and may join with other group or groups.
Protection of the Environment

2.1. the Guest agrees and undertakes that whilst on SAFARI he/she will not damage the environment by picking up anything that is part of nature for personal benefit or littering, bathing in the river.

2.2. The Guest undertakes to behave in a quiet and peaceful manner showing consideration to other Guests and the environment.

3.Operator’s Instructions.

The Guest hereby agrees to adhere to all instructions given by the Operator and employees and Agents of the Operator (whether given verbally by the guide, displayed on notices in vehicles, published in leaflets or other documentation) during the Safari including:

3.1. to remain seated in vehicles whilst in motion

3.2. not to leave vehicles in dangerous areas such as in game reserves/national parks unless under the explicit direction of guide to do so

3.3. not to leave designated camp sites and picnic areas and to remain within the confines of other areas specified or pointed out by the Operator

3.4. to take all safety measures seriously to avoid fire hazards

3.5. to take adequate precautions against sun and heat

3.6. to remain inside your tents at night after dinner until the next work-up call in the morning

3.7. not to feed any wild animals or birds

Baggage and Equipment

The Guest warrants that neither his/her baggage, equipment or other goods which the Operator is to transport contains any flammable, hazardous, illegal or dangerous articles. The Operator may in its sole discretion and without giving any reason therefore refuse to carry a Guest’s baggage and/or photographic equipment and/or any other goods at any time.

For Fly-In-Safaris

Each Guest shall be entitled to no more than one (1) soft bag weighing no more than twenty (20) kilograms. This includes camera bags. Space for additional luggage can be purchased if required but advance notification of at least 14 days before the tour starts to guarantee additional space.

Guests Health and Documentation

The Guest warrants and acknowledges that his/her general health is good and that there is nothing that renders him/her unfit to undertake a SAFARI. The Guest acknowledges that it is his/her responsibility to ensure that he/she is possessed of the necessary travel documents and has compiled with all health and other regulations that may be required in respect of the proposed SAFARI.

Risks, Hazards and Dangers

The Guest understands and appreciates fully the fact that there are risks, hazards and dangers involved or may be encountered during the SAFARI. More particularly

There may not always be protection in the form of fences, buildings and vehicles in which to take cover in dangerous circumstances and that hazards such as potentially dangerous animals, including but not restricted to lion, hyena, buffalo, rhinoceros, leopard, hippo, elephants, warthog, wildebeest as well as poisonous snakes, spiders, scorpions, bees, wasps or other insects and plants may be encountered whilst on SAFARI. Each Guest must be alert to these potential dangers.
Rivers and Dams may contain bilharzia and sickness may result upon entry into such waters. Swimming, bathing and washing in certain rivers and dams must be avoided.
Malaria in Southern Africa, more particularly whilst entering the malaria areas in Botswana (Malaria Prophylactics must be taken in accordance with the GUESTS medical practitioners active, before entering a Malaria area)
Exposure to the sun and heat- directly or indirectly and that serious sunburn and heat exhaustion may result from unprotected exposure (Care must be taken for adequate protection and fluids to be drunk)
Extreme conditions and/or mechanical failure may result in participants who are willing to assist being asked to help the guide extract the safari vehicle from mud or deep sand. Assisting in this process may expose participants to further dangers-specifically exposure to sun, physical exertion and risk of personal injury and should be optional if to assist.

6.2. The Guest acknowledges the potential risks and dangers and hereby voluntarily assumes the risks inherent in taking part in the safari.

Liability

7.1. The OPERATOR shall be under no liability to the Guest for any claim which may arise in respect of or in connection with the SAFARI and the GUEST hereby renounces for himself/herself, members of his/her group and dependents all claims against the OPERATOR for compensation for injury, damage or loss, whether sustained on a vehicle or in a game reserve, hotel or lodge or elsewhere or as a result of delays or otherwise, caused directly or indirectly to him/her or his/her belongings, members of his/her group and his/her dependents or to persons who accept for these conditions, might have been entitled to make a claim howsoever arising and whether caused or occasioned by any grossly negligent act or omission or default by the OPERATOR.

7.2. The carriage, handling or keeping of any baggage and/or other goods of the GUEST will be at the sale risk of the GUEST or its owner and the OPERATOR shall not be liable for any loss or damage of whatsoever nature and howsoever caused.

77.3. Whilst the OPERATOR will use its best endeavors to ensure that all anticipated transport, accommodation, food, drinks and other such services are available as planned, that shall be no claim of any nature whatsoever against the OPERATOR for a refund, either in whole or in part or of any other claim of any nature whatsoever including consequential damages as a consequence of any transport, accommodation, or other facility attached to the SAFARI not being available

7.4. All exclusions of liability claimable by the OPERATOR shall apply equally to and may be claimed by the agents, servants and representatives of the OPERATOR as fully end as effectually as if they were the OPERATOR.

Insurance

It shall not be obligatory upon the OPERATOR to arrange insurances on behalf of the GUESTS except upon express instructions given in writing by the GUEST and any insurances effected by the OPERATOR shall be subject to the usual exceptions and conditions of the policies of the insurance company or underwriters undertaking the risk. The OPERATOR shall be entitled to arrange insurance on an open or general policy. Should the Insurers dispute their liability for any reason, the GUEST shall have recourse against the Insurers only and the OPERATOR shall not be under any responsibility or liability in relation thereto, notwithstanding that the premium upon the policy may not be at the same rate as that charged by the OPERATOR or paid to the OPERATOR by its GUEST. The exemptions, limitations of liability and claim procedures referred to herein shall not restrict the GUEST’S right to have recourse against the Insurers for the legal liability of the OPERATOR to the GUEST.

Indemnity
- The GUEST hereby indemnifies and holds harmless the OPERATOR

Against any claim which may be made by the GUEST’S dependents or any other member of his/her group against the OPERATOR, and
Against any damage or loss that the OPERATOR may suffer through any act or omission of the GUEST howsoever caused
- The GUEST hereby agrees to sign any reasonable further indemnity provided for at game parks, museums and historical sites and to conform with game park regulations and customs, immigration and health regulations of the territories or countries to be visited or traversed. If the GUEST is restrained and is unable to continue with the SAFARI for any reason whatsoever by the authorities in any country, he/she shall have no claim for further carriage or rebate against the OPERATOR.

Photography

The OPERATOR reserves the right without giving further notice to make use of any photographs or film taken during the course of the SAFARI in which the GUEST may appear for general publicity purposes without payment or further permission from the GUEST.

Booking and Payment
- Payments of all amounts due to the OPERATOR shall be made free of exchange and any other charges at the OPERATOR’S address in Botswana currency or such currency acceptable to the OPERATOR’S bankers and without demand and free of any deductions of set-off on the due date of payments: Any amount not paid on the due date shall bear interest at the rate of 2% per month from the date it falls due until the date it is paid.
- To confirm a Reservation, the 30% deposit must be received by the OPERATOR within fourteen (14) days of the email, fax or other written confirmation of the booking.
- Acceptance by the OPERATOR of the deposit shall be with email evidenced by the forwarding to the GUEST or his/her agent of an invoice indicating the amount due and/or owing by the GUEST to the OPERATOR and the document shall constitute the contract which shall deem to have been concluded where the OPERATOR carries on business.
- The GUEST having placed his/her booking shall not be entitled to withdraw or cancel the same without the OPERATOR’S written consent first hand and obtained thereto cancellation.
- Safari includes transportation by vehicles or air planes, accommodation, food and drink, tour guides and other services or as specified in accordance with the itinerary issued by the OPERATOR but do not include the cost of VISAS, Vaccination, Insurance, toiletries and items of a personal nature or such other items which are not specified.
- We accept payments via Telegraphic (SWIFT) transfer & electronic funds Transfer (EFT). The details and links would be sent to you when payment is due. Credit Cards accepted are Master Cards and Visa Credit Cards payments carry a 3.5% service fee.
- Payments of deposits, balance payments or full amount are deemed an acceptance of these terms and conditions which can also be viewed at https://www.afrimorktours.com/terms-conditions/
Early Termination and Deviations
- If for any reason, including illness or injury, the GUEST no longer wishes to continue with the SAFARI. Then the GUEST at his/her cost shall make his/her own travelling arrangements as the GUEST so chooses. If the OPERATOR is obliged to deviate from the proposed route as a consequence of injury or illness of the GUEST or member of his/her group or for such other reason as a GUEST may require, that GUEST shall be responsible for all additional costs arising out of the deviation.
- The OPERATOR considers that the contracts of its brochures, pamphlets and other advertising materials is correct at the time of printing and services described therein are subject to change or withdrawal without further notice.
- It is important to note that during the course of the SAFARI, weather, road conditions, mechanical breakdown or any other unforeseen reasons beyond the control of the OPERATOR can influence the performance of a SAFARI. These eventualities may result in certain activities such as game drives or boat cruises or other activities listed in the itinerary not be undertaken. Where such activities are not undertaken, there shall be no refund made although every endeavor shall be made to avoid such cancellation of activities. Although delays are rare considering some African touring condition, the policy (without limiting the foregoing exclusions and exemptions) in such event is to provide free of charge the vehicle, all camping equipment and personal services. But personal expenses, meals, alternative accommodation and all resulting costs, including the costs of flying home are to be borne by the GUEST. It is recommended that GUEST take out travel insurances for these eventualities.

Cancellation and Refund Policy

- Cancellation of the SAFARI, ACCOMMODATION or EXCURSIONS is to be in writing and is only effective on receipt of such notification. Refunds will be paid as per the schedule below
- Cancellation more than 31 days before departure 50% of the full-fee may be refunded
- Cancellation more than 15 days before departure 25% 0f the full-fee may be refunded
- Cancellation within 14 days before departure -100% of fees will be payable with no refund
Note that Travel Insurance is mandatory when booking your SAFARI, your travel insurance will cover any of the costs incurred above should the cancellation be for a valid medical or emergency reasons.
1. Breach and Nuisance
If the GUEST breaches any obligation in terms of the agreement or if the GUEST constitutes a nuisance to the OPERATOR or any other GUEST, the OPERATOR shall be entitled to terminate the GUEST’S group and refuse to permit the GUEST or any member of his/her group to continue with the SAFARI in these circumstances the GUEST or any member of his/her group at his/her cost and responsibility shall make his/her own travelling arrangements from the point of termination. In these circumstances, the OPERATOR shall not be liable to make any refund to the GUEST and the latter will have no claim for transport of any nature whatsoever against the OPERATOR.
1. General
  - These standard terms and conditions contain the entire terms of the agreement between the OPERATOR and the GUEST.
  - Neither party shall be bound by any condition warranty representatives or undertaking of any kind, whether express or implied except as set forth in these conditions of contract.
  - No purported amendment or modification of these condition of contract shall be valid unless in writing and signed by the OPERATOR.
  - The failure of the OPERATOR at any time to require performance of any provision of these conditions of contract shall not affect the right of the OPERATOR to require performance of that provision or of any other provision in the future. No waiver by the OPERATOR with respect to a breach of any provision of these terms shall be construed as a waiver with respect to any continuing or other right under the contract.
  - Any disputes arising out of the SAFARI shall be governed and construed according to the laws of the Republic of Botswana.
2. Single Supplement
We do not wish to penalize individuals travelling solo. Due to the nature of our SAFARI, our carry capacity is limited, therefore further bookings from single travelers will be charged a single supplement. In the event, that two individuals of the same sex are on the same safari, we could require these two individuals to share accommodation and would consequently waive any supplement. Should any individual insist on private accommodation and they were not one of the first three to book, they will then be liable to pay a 30% single supplement.

Mon - Sat: 9:00 - 18:00

+267 73 921 265

Maun, Botswana

+267 72 777 612

We offer the best safari experience
to how you want it.

LEGAL TERMS

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